Policies & Disclaimers
You must be at least 18 years of age to order.
Condition: All products are refurbished/used unless otherwise stated.
Shipping: Products usually ship one to two business days after payment. If you have a rush order, or need an item delivered on Saturday please call to request faster shipping.
All products are shipped and delivered on business days..
Fixed / Free Shipping does not apply to items shipped on Pallets, please call for rates on those items. **Laptops and Apple products must go to the billing address on the credit card or the verified address on your Paypal account.
Shipping damage: If an item is damaged in shipping please contact us to setup a carrier damage claim. Pictures and or a carrier inspection may be required and if available a replacement shipment will be setup. Do not discard any packaging materials.
EU: This website is only for use outside the EU. If you are interested in our products or services please call for assistance.
International Orders must first be approved, please send us an email for a request. Payment by wire transfer is required for all international orders. We don't ship to Indonesia, Uganda, Singapore, Nigeria or Turkey unless payment is made by wire transfer. (no exceptions!!!)
We track IP addresses to help prevent fraud, so we know where you are ordering from.
Canadian shipments: There can be additional fees that UPS, Fedex, and USPS will charge on standard shipments to Canada; (bond and entry prep. fees) as well as a brokerage fees and duties. For more information go to http://www.cbsa-asfc.gc.ca Also keep in mind that NAFTA is only applicable to items manufactured in the United States. These fees are on top of your normal shipping rate.
Most items have a 90 day warranty from invoice date unless the product description says different. New items have a 30 day warranty from invoice date from Computerwholesaledirect.com. We don't express or imply that any item has a factory warranty. Defective items are replaced or repaired first. If repair or replacement isn't possible then a refund will be given. All refurbished computers are sold with NO operating system, if they still have their COA sticker attached we don't guarantee that it is usable. If an item appears to have been physically damaged in shipping we will need to file a claim with our carrier, the original box is required, don't discard any of the original packaging. If the original packing materials aren't available the carrier won't be able to process any claims and no returns will be accepted.
Software: Our refurbished computers come with no software as a base unit, the hard drives will be blank. Costumer should contact us to request any OS installs.
You have 30 days from the invoice date to return an item.
There is a 25% or $10 restocking fee (whichever is greater) on all returned items.
Items that had "free shipping" have a $15 minimum restocking fee and if returned for another item or for refund will be charged actual shipping in addition to the standard restocking fee. Shipping is never included on a refund.
All returned items must be in the original condition. Please allow 30 days for credits to be processed.
There are NO returns/refunds on Special Order Items.
Customer is responsible for the shipping and the cost of shipping items back to Computerwholesaledirect.com on all returns and repairs. It is the responsibility of the customer to make sure a return is packed correctly for safe return to us. We won't cover under warranty any repairs for damages incurred during shipping. Please allow 30 days for credits to be processed.
Payments: Credit cards payments are captured when your item ships unless it is a special order item. Paypal payments are captured when your order is made.
Chargebacks: There is a $50 charge for any bounced or canceled checks and canceled credit card authorizations! The purchaser is responsible for all collection charges involved with collecting on bad or canceled credit cards and checks as well as on any upaid invoices or balances due.
Limitation of Liability:
Prine Systems, Inc. dba: Computerwholesaledirect.com (including its affiliates, and its respective officers, directors, employees, agents, successors, and permitted assigns thereof) do not accept liability for any damages including but not limited to loss of use, lost profits, injury, loss of business, loss of data, loss of software or the provision of services and support. Prine Systems, Inc. will not be liable for any consequential, special, indirect, or punitive damages even if advised of the possibility of such damages, or any claim by any third party. You agree that for any liability related to the purchase of product, Prine Systems, Inc (including its affiliates, and its respective officers, directors, employees, agents, successors, and permitted assigns thereof) are not liable or responsible for any damages above the amount invoiced by Prine Systems, Inc. for the said product or service.
Claims: If Customer makes any claims against Computerwholesaledirect.com or Prine Systems, Inc., Customer agrees that the venue for such claims will be in Duval County, Jacksonville, FL, USA.
All Trademarks, copyrights, company names, product names, product model names, and logos, mentioned herein are the trademarks of their respective owners.
Copyright and Trademark
This site is owned and operated by Computerwholesaledirect.com. Unless otherwise specified, all materials appearing on this site, including the text, site design, HTML, HTML structure, category structure, unique product content, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of Computerwholesaledirect.com
All reproduction, reprinting, retransmission, or copy of any portion or all of any document, description, picture, icon, HTML, or thumbnail found on this site is expressly and strictly prohibited, unless specified otherwise or unless Computerwholesaledirect.com has expressly granted, by prior writing, its consent to so reproduce, scrape, copy, retransmit, or reprint the material. Any reproduction is strictly prohibited.
All software used on the site is the sole property of Computerwholesaledirect.com or those supplying that software. You may use the content of this site only for the purpose of shopping on this site or placing orders on this site and for no other reason. Any unauthorized use of any content appearing on this site may violate copyright, trademark, and other applicable laws and can result in criminal or civil penalties.
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